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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 267,960 ratings
Thank you!
Problems in the last 24 hours in Poway, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Poway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Poway, San Diego County, California
The most recent Spectrum outage reports came from the following cities:San Diego, Escondido, Ramona, San Marcos, El Cajon and Santee.
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| City | Problem Type | Report Time |
|---|---|---|
 San Diego | Internet | |
| San Diego | Internet | |
| San Diego | Wi-fi | |
| San Diego | Internet | |
| San Diego | Internet | |
| Escondido | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Poway, California
Latest outage, problems and issue reports in Poway and nearby locations:
- Nick Covfefe (@SupSlater) reported fromSan Diego, California
hey @GetSpectrum get ******* lost. your service is busch league
- Adele (@adsheets) reported fromSan Diego, California
@GetSpectrum DO NOT GET SPECTRUM. Horrible customer service, do not prorate, lots of outages. #spectrumsucks
- Adele (@adsheets) reported fromSan Diego, California
@Ask_Spectrum Stop the auto replies. You never help or respond.
- Nick Covfefe (@SupSlater) reported fromSan Diego, California
hey @Ask_Spectrum why do your routers have a shelf life of 2 years? just spoke with your support team for 20 minutes to learn that our router is “dead” with the lakers possibly winning the championship tonight and now unable to watch, this is a red wedding level of betrayal
- Herb Greenberg (@herbgreenberg) reported fromSan Diego, California
Anybody else in SoCal with a @Ask_Spectrum Internet outage? Seems rather large.
- Mandy (@Mandy_De) reported fromSan Diego, California
@Ask_Spectrum is there an outage in the San Diego area? My modem has a blinking red light
- mark maradei (@slipkids) reported fromEncinitas, California
@Ask_Spectrum you site is down I can’t calm u bc you PULLEC THE RED ZONE !! you sucked me into a pkg bait and switch bait and switch I’m calling FTC #spectrum
- alley🦋 (@AlleyDarga1) reported fromSan Diego, California
Lol @ATT wifi is the WORST WiFi I have ever used in my LIFE and I don’t even stream anything big. Also the absolute sneakiest awful costumer service. PLUS it’s more expensive than @GetSpectrum WiFi so you know which one to pick 👏🏼
- Ray Sinsay (@raysinsay) reported fromSan Diego, California
@Ask_Spectrum is there an cable outage in 92129 📺?
- Lenore Elle Hawkins (@EllesEconomy) reported fromSan Diego, California
@GetSpectrum what the hell!? With hospitals at the brink in San Diego and people under stay-at-home orders I just had one of your salespeople pound on my door and try to get me to change to your service? Seriously?
- lyss 🖤 (@_alyssacummings) reported fromSan Diego, California
hey @GetSpectrum why am i paying so much money a month for internet when it’s constantly going down!!! u guys suck
- Lenore Elle Hawkins (@EllesEconomy) reported fromSan Diego, California
@Ask_Spectrum Thank you, but sending people door to door when we’re under stay at home orders isn’t respectful of the strain on our healthcare workers. The guy also scared the hell out of me pounding on the door like it was some major emergency despite my well lit @googlenest doorbell
- Kay Bell (@KayKaytravels) reported fromSan Diego, California
@Ask_Spectrum Our TV only has half the channels showing, the DVR isn’t working, and the App is down. Please let us know if there is an outage and when you think it will be fixed.
- Adele (@adsheets) reported fromSan Diego, California
@GetSpectrum Two people working, each with a customer for over 30 mins and 18 waiting at the San Diego Clairemont store. Horrible.
- Sarah Eishen (@AztecFemBone) reported fromSan Diego, California
@Ask_Spectrum 92129 Internet the past 24 hr has been HORRIBLE!!!!
- Colin Wilkinson (@ColinWilkinson) reported fromSan Diego, California
@Ask_Spectrum internet is down. Has been in and out all morning
- Randy Roa (@randyroa23) reported fromSan Diego, California
Welp, I guess this is it @GetSpectrum @Ask_Spectrum . Nearly 20 years as a customer. My monthly bill has now got to $300 per month and I don’t have @TheNFLRedZone anymore???? Did you want to maybe notify me? I have now been on hold for 1 hr and 41 min and I can’t someone...
- Adele (@adsheets) reported fromSan Diego, California
@GetSpectrum Waited over an hour in your store to UPGRADE service only to come home and cable wasn’t working. Another 35 mins on call with a tech to do the program changes the person in the store didn’t do. Another GREAT example of your poor customer service. #spectrumsucks
- Adele (@adsheets) reported fromSan Diego, California
@GetSpectrum You suck in customer service. So bad.
- Nick Covfefe (@SupSlater) reported fromSan Diego, California
@Ask_Spectrum I plan to bring your broken router to a spectrum store tomorrow. looking forward to receiving that reimbursem*nt. thanks again!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kyle Shaner (@kyleshaner) reported
@BallySportsCIN Your channel keeps breaking up. Is it you or @Ask_Spectrum with the issue?
- Old Man Luke (@dogwelder) reported
@Ask_Spectrum I already did that, but outage maps show people all through the city are having connection problems. I'm curious what the actual issue is. Power outage? Line failure? Alien takeover?
- Pepper (@Lord_El_Pepper) reported
Hey @GetSpectrum. You guys SSUUCCKK! How in the HELL, does my internet continue to fail for over 12hrs now!? Absolutely joke.
- thehangedman (@_thehangedman_X) reported
@GetSpectrum Who do I speak to about the awful grainy picture? I watched Tennis Channel HD. With new HDTV and it was super grainy. Reminded me of ancient tennis video.
- StormKern (@StormKern) reported
But you know whats really brutal? This consistent 80%+ packet drop all day. What gives @Ask_Spectrum ? Like their Milwaukee leg is having serious issues.
- Pries (@PriesPlays) reported
@Ask_Spectrum I can run a minecraft server better than you guys run ur ****
- Memento Mori (@Sweet_Lou7372) reported
@Ask_Spectrum You can **** of forever I went back to Verizon
- Memento Mori (@Sweet_Lou7372) reported
If you’re thinking about going to @GetSpectrum for internet or mobile. Don’t their customer service on either side is absolutely atrocious
- ZforZaraThustra (@ZForZaraThustra) reported
@Ask_Spectrum I'm in Ventura Country, CA. Restore my service immediately, that would help.Oh wait. You can't do that. That's why I complain. Because I know you can't immediately fix it. But you can sure charge me full price & increase the cost all the ******* time, can't you?
- 💜BorahaeAriQueen💜 (@BorahaeAriQueen) reported
@wormaeda @Ask_Spectrum They don’t help, just saying and just get use to the worst internet service , if we had to give them a rating -1
