No problems detected
If you are having issues, please submit a report below.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 267,960 ratings
Thank you!
Problems in the last 24 hours in El Cajon, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in El Cajon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (14%)
-
TV (8%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near El Cajon, San Diego County, California
The most recent Spectrum outage reports came from the following cities:San Diego, National City, Spring Valley, El Cajon and Santee.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 San Diego | Internet | |
| San Diego | Internet | |
| San Diego | Wi-fi | |
| San Diego | Internet | |
| San Diego | Internet | |
| San Diego | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near El Cajon, California
Latest outage, problems and issue reports in El Cajon and nearby locations:
- robert.malcolm (@overturnH8) reported fromSan Diego, California
@chrisdocnee @GetSpectrum Answer me this @GetSpectrum. How can one pay nearly $200 per month for your Silver TV Package/Internet/Phone after removing a digital tier & two of my three DVR’s. Tough after having just lost my job when my employer (my Mom) unexpectedly passed away. PS: Please help Chris too.
- Gabriel Ozel (@gabeozel) reported fromSan Diego, California
Haha now .@Ask_Spectrum disconnected my internet completely - it wasn’t working well before, but now they’ve intentionally completely disconnected service in retaliation after I complained about their cable service!
- Janet Nguyen (@jhln28) reported fromSan Diego, California
@GetSpectrum as students trying to move home to be with our families, we are trying to stop services. Yet, you’re making it so difficult to do so. Please, help.
- Sarah Eishen (@AztecFemBone) reported fromSan Diego, California
@jlahaye76 @LloydCostales @GetSpectrum @YouTubeTV And for that you just need a cable TV login from someone who gets the channel.
- j dutch (@JJaru22) reported fromSan Diego, California
@Ask_Spectrum service in San Diego down or very very slow
- dbu (@yo_derek) reported fromSan Diego, California
My roomates and I are moving on the 31st and this week is finals week. I called to end my WiFi service on the 31st and they want to end our service on the 28th and make us pay a whole month for those 3 days. @GetSpectrum
- Michael O. (@FlyersOllie) reported fromSan Diego, California
My @GetSpectrum internet went down at 12:30 a.m. Don’t know what that’s about.
- David Lowe (@davidjlowe) reported fromSan Diego, California
@Ask_Spectrum @GetSpectrum Trying your service for 1st time & so far totally laborious. Welcome letter says it should activate within 10 mins. I just hit 40 mins & "online" status still flashing. Very unclear instructions re: using splitter as well. Disappointed
- Kevin Charity (@madfriarskevin) reported fromSan Diego, California
There’s an outage with @GetSpectrum and it’s not supposed to fixed until mid-morning. I’m trapped inside my house with a 5-year-old and a 2-year-old. I fear they will turn against me soon...
- Gabriel Ozel (@gabeozel) reported fromSan Diego, California
.@Ask_Spectrum why does your cable tv box stop working every 10-15min. Can you please get your act together - this isn’t the time to crash, during a pandemic. We are stuck at home & need entertainment - a service we pay good $ for. Wake up smh
- Sarah Eishen (@AztecFemBone) reported fromSan Diego, California
@Ask_Spectrum I'm getting sick of this. San Diego 92129 internet down for the 3rd time in the past hour. Swapped out to new modem. Activation signal sent. DOWN AGAIN!!!!
- Stacy B. (@Stacycation) reported fromSan Diego, California
@Ask_Spectrum I just got a new box the other day because the one I got a year ago started giving me issues. Now the new box is giving me issues and the guide isn't working. Time to switch to ATT #Nofun
- Holly Clark-Infused Classroom (@HollyClarkEdu) reported fromSan Diego, California
@Ask_Spectrum Had to fix typos :)
- robert.malcolm (@overturnH8) reported fromSan Diego, California
@Ask_Spectrum Looks like it has finally resolved! Not sure what credit would be appropriate, but I know many are requesting it — including myself. Thanks again for the help.
- Gabriel Ozel (@gabeozel) reported fromSan Diego, California
Do not get .@Ask_Spectrum service. Cable or internet! They have intentionally disrupted service in order to drive purchases of higher packages. I’ve had bad internet since pandemic - paying for speed not receiving half of it & cutting out often. Cable also constantly disconnects!
- Krysti Wilkinson (@krystiwithakay) reported fromSan Diego, California
May* have just taken some of my quarantine rage unfairly out on the Spectrum support guy, but also @GetSpectrum continues to be the worst.*Absolutely
- Dan (@dcrane2) reported fromSan Diego, California
@Ask_Spectrum hello, I’ve been on hold with customer service for 24-minutes to get help with my internet outage.
- Fran ☀☂☃☹ ╥﹏╥ (@Franndly) reported fromSan Diego, California
@mikesacid @Ask_Spectrum Ah central time that sucks, it’s kinda ****** up; they weren’t like that in my previous location, depends on where you live I guess ugh 😑
- 🧚🏾 sim 🧚🏾 (@simdele) reported fromSan Diego, California
@KhetarpalAnuj @rMemeistry @GetSpectrum Wait I thought it was just me this **** sucks
- Janet Nguyen (@jhln28) reported fromSan Diego, California
@Ask_Spectrum Thank you, we finally got through to a rep to help us.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kyle Shaner (@kyleshaner) reported
@BallySportsCIN Your channel keeps breaking up. Is it you or @Ask_Spectrum with the issue?
- Old Man Luke (@dogwelder) reported
@Ask_Spectrum I already did that, but outage maps show people all through the city are having connection problems. I'm curious what the actual issue is. Power outage? Line failure? Alien takeover?
- Pepper (@Lord_El_Pepper) reported
Hey @GetSpectrum. You guys SSUUCCKK! How in the HELL, does my internet continue to fail for over 12hrs now!? Absolutely joke.
- thehangedman (@_thehangedman_X) reported
@GetSpectrum Who do I speak to about the awful grainy picture? I watched Tennis Channel HD. With new HDTV and it was super grainy. Reminded me of ancient tennis video.
- StormKern (@StormKern) reported
But you know whats really brutal? This consistent 80%+ packet drop all day. What gives @Ask_Spectrum ? Like their Milwaukee leg is having serious issues.
- Pries (@PriesPlays) reported
@Ask_Spectrum I can run a minecraft server better than you guys run ur ****
- Memento Mori (@Sweet_Lou7372) reported
@Ask_Spectrum You can **** of forever I went back to Verizon
- Memento Mori (@Sweet_Lou7372) reported
If you’re thinking about going to @GetSpectrum for internet or mobile. Don’t their customer service on either side is absolutely atrocious
- ZforZaraThustra (@ZForZaraThustra) reported
@Ask_Spectrum I'm in Ventura Country, CA. Restore my service immediately, that would help.Oh wait. You can't do that. That's why I complain. Because I know you can't immediately fix it. But you can sure charge me full price & increase the cost all the ******* time, can't you?
- 💜BorahaeAriQueen💜 (@BorahaeAriQueen) reported
@wormaeda @Ask_Spectrum They don’t help, just saying and just get use to the worst internet service , if we had to give them a rating -1
