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Your Provider Relations representative is your liaison with our health plan, bringing your needs, suggestions and concerns to the attention of our medical directors, policy makers and communications staff.
Behavioral Health
Alaura Daniels
(585) 327-3579
alaura.daniels@excellus.com
Children's Behavioral Health Services:
All Rochester, CNY, Southern Tier and Utica region counties
Brian Fetterly
(315) 731-9671
brian.fetterly@excellus.com
COVERAGE AREA - CNY:
Cayuga, Cortland, Jefferson, Lewis, Onondaga, Oswego, St. Lawrence, Tompkins
COVERAGE AREA - Southern Tier:
Broome, Chemung, Chenango, Schuyler, Steuben, Tioga
COVERAGE AREA - Utica:
Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Madison, Montgomery, Oneida, Otsego
Dental
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)
Medical
Angie Bradley
(315) 671-7176
angela.bradley@excellus.com
COVERAGE AREA:
Jefferson County, Lewis County, Onondaga County:Brittonfield Parkway,Cicero (13039), Clay (13041), St. Joseph's Medical PC and St. Joseph's Health PC, Syracuse (13210, 13211, 13212, 13217, 13220, 13244, 13290)
HOSPITALS:
St. Joseph's Syracuse, Carthage, Samaritan, River and Lewis County General
Bianca Coe
(315) 798-4242
bianca.coe@excellus.com
CNY REGION SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical
Carrie Clifford
(315) 671-7099
carrie.clifford@excellus.com
COVERAGE AREA:
Onondaga County: Baldwinsville (13027), Liverpool (13090, 13088), Crouse physicians (regardless of ZIP code);Oswego County, St. Lawrence County
HOSPITALS:
Crouse, Oswego, Clifton-Fine, Canton-Potsdam, Governeur, Claxton-Hepburn, and Massena Memorial
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
CNY REGION SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Physical/Speech/Occupational Therapy, Skilled Nursing Facilities
Lauren Thayer
(315) 798-4234
lauren.thayer@excellus.com
CNY REGION SPECIALTY PROVIDERS:
Chiropractic
Jason Lutz
(315) 671-7174
jason.lutz@excellus.com
COVERAGE AREA:
Cayuga County, Onondaga County:Camillus (13031), Dewitt (13224), East Syracuse (13057 - excluding Brittonfield), Fabius (13063), Fayetteville (13066), Jamesville (13078), Jordan/Elbridge (13060, 13080), Kirkville (13082), Lafayette (13084), Manlius (13104), Marcellus (13108), Marietta (13110), Memphis (13112), Minoa (13116), Nedrow (13210), Skaneateles (13152),Syracuse (13201, 13202, 13203, 13204, 13205, 13206, 13207, 13208, 13209, 13214, 13215, 13218, 13219), Tully (13159), Warners (13164)
HOSPITALS:
Auburn Community, SUNY Upstate
Nicole O'Brien
(315) 671-7144
nicole.o'brien@excellus.com
COVERAGE AREA:
Tompkins County, Cortland County
HOSPITALS:
Cayuga Medical Center, Schuyler Hospital
Behavioral Health
Alaura Daniels
(585) 327-3579
alaura.daniels@excellus.com
Children's Behavioral Health Services:
All Rochester, CNY, Southern Tier and Utica region counties
Brian Fetterly
(315) 731-9671
brian.fetterly@excellus.com
COVERAGE AREA - CNY:
Cayuga, Cortland, Jefferson, Lewis, Onondaga, Oswego, St. Lawrence, Tompkins
COVERAGE AREA - Southern Tier:
Broome, Chemung, Chenango, Schuyler, Steuben, Tioga
COVERAGE AREA - Utica:
Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Madison, Montgomery, Oneida, Otsego
Dental
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)
Medical
Bianca Coe
(315) 798-4242
bianca.coe@excellus.com
COVERAGE AREA:
Chenango County physicians
SOUTHERN TIER SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical
Lauren Thayer
(315) 798-4234
lauren.thayer@excellus.com
SOUTHERN TIER SPECIALTY PROVIDERS:
Chiropractic
Kristin Korniat
(315) 404-9933
kristin.korniat@excellus.com
COVERAGE AREA:
Cortland Regional
Guthrie Hospitals and physician groups (regardless of zip code)
Arnot hospitals and physician groups (regardless of zip code)
United Health Services Hospitals and physician groups (regardless of zip code)
Our Lady of Lourdes Hospitals and physician groups (regardless of zip code)
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
SOUTHERN TIER SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Skilled Nursing Facilities; Physical/Speech/Occupational Therapy
Nicole O'Brien
(315) 671-7144
nicole.o'brien@excellus.com
COVERAGE AREA:
Broome County, Chemung County, Schuyler County, Steuben County, Tioga County, Pennsylvania (Bradford and Susquehanna Counties)
Behavioral Health
Alaura Daniels
(585) 327-3579
alaura.daniels@excellus.com
Children's Behavioral Health Services:
All Rochester, CNY, Southern Tier and Utica region counties
Alicia Chase
(585) 327-3578
alicia.chase@excellus.com
COVERAGE AREA:
Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Yates
Dental
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)
Medical
Carrie Gallagher
(585) 339-3839
carrie.gallagher@excellus.com
COVERAGE AREA:
Monroe County (14020, 14423, 14428, 14464, 14468, 14470, 14514, 14546, 14559, 14605, 14606, 14612, 14613, 14615, 14616, 14617, 14621, 14622, 14624, 14626)
PHYSICAN PRACTICES:
Geneva, Clifton Springs, Seneca Falls, Newark and Macedon
OB/GYN and Pediatric, regardless of ZIP code
ROCHESTER REGION SPECIALTY PROVIDERS:
- Audiology
- Chiropractic
- Hearing Aid Vendors
- Skilled Nursing Facilities
HOSPITALS:
FF Thompson, Geneva General, Jones Memorial, Noyes, Soldiers and Sailors, St James
Deidra Powell
(585) 231-6891
deidra.powell@excellus.com
COVERAGE AREA:
Rochester Regional Health System (Hospitals and all physicians, regardless of ZIP code)
Molly Bourgoine
(585) 738-2431
molly.bourgoine@excellus.com
COVERAGE AREA:
URMC (Hospitals and all physician offices, regardless of ZIP code)
HOSPITALS:
Strong Memorial, Highland
A new provider relations representative will be assigned to this territory soon.
In the interim, please use the following email address to request assistance: Provider.Relations@excellus.com
COVERAGE AREA:
Monroe County (14445, 14450, 14467, 14472, 14506, 14526, 14534, 14543, 14580, 14602, 14603, 14604, 14607, 14608, 14609, 14610, 14611, 14618, 14619, 14620, 14623, 14625)
PHYSICIAN PRACTICES:
Rushville, Farmington, Ontario, Geneseo, Lakeville, Livonia, Dansville, Avon, Canandaigua, Victor, Williamson, Sodus, Penn Yan
ROCHESTER REGION SPECIALTY PROVIDERS:
- Acupuncture
- Durable Medical Providers
- Optometry
- Ophthalmology
- Optical
- Oral Surgery
- Physical/Speech/Occupational Therapy
- Podiatry
Behavioral Health
Alaura Daniels
(585) 327-3579
alaura.daniels@excellus.com
Children's Behavioral Health Services:
All Rochester, CNY, Southern Tier and Utica region counties
Brian Fetterly
(315) 731-9671
brian.fetterly@excellus.com
COVERAGE AREA - CNY:
Cayuga, Cortland, Jefferson, Lewis, Onondaga, Oswego, St. Lawrence, Tompkins
COVERAGE AREA - Southern Tier:
Broome, Chemung, Chenango, Schuyler, Steuben, Tioga
COVERAGE AREA - Utica:
Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Madison, Montgomery, Oneida, Otsego
Dental
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
Excellus BCBS Dental (Dental Customer Care 1-800-724-1675)
Medical
Nicole Trombley
(518) 561-2243 (option 5, then option 3)
nicole.trombley@excellus.com
COVERAGE AREA:
Clinton, Essex, Franklin, Hamilton, Warren, Washington, Vermont, all Planned Parenthood locations regardless of ZIP code
HOSPITALS:
Adirondack Medical Center, Alice Hyde Medical Center, Champlain Valley Physician, Elizabethtown Community, University of Vermont Medical Center
Bianca Coe
(315) 798-4242
bianca.coe@excellus.com
COVERAGE AREA:
Albany, Columbia, Delaware, Dutchess, Fulton, Greene, Herkimer, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster
UTICA REGION SPECIALTY PROVIDERS:
Optometry, Ophthalmology, Optical
HOSPITALS:
AO Fox Healthcare, MIBassett Healthcare, Cobleskill Regional Hospital, Delaware Valley, Little Falls, Margaretville Memorial, O'Connor, Tri-Town Regional Healthcare, Nathan Littauer, St. Mary's Amsterdam
SPECIALTY GROUPS:
Slocum Dickson Medical Group
Lauren Thayer
(315) 798-4234
lauren.thayer@excellus.com
COVERAGE AREA:
Oneida County: Entire county, except Rome
UTICA REGION SPECIALTY PROVIDERS:
Chiropractic
HOSPITALS:
Faxton St. Luke's Healthcare, St. Elizabeth Medical Center
Laura LePage
(315) 798-4329
laura.lepage@excellus.com
COVERAGE AREA:
Madison County, Oneida County: Rome
UTICA REGION SPECIALTY PROVIDERS:
DME Vendors (Local and National), Lab Vendors (Local and National), Oral Surgery, Physical/Speech/Occupational Therapy, Skilled Nursing Facilities
HOSPITALS:
Community Memorial, Oneida Healthcare, Rome Hospital
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